Inclusion looks different for everyone,and every voice shapes the full picture 
Here’s what inclusion means to some people:
- "Inclusion is ramps, yes - but also attitudes"
- "Inclusion is having a place to chill out at events when things get overwhelming"
- "Inclusion is being able to get the information I need"
From your feedback on our last Disability Access & Inclusion Plan (DAIP), as well as other community input like our Strategic Plan, you've told us that inclusion means feeling welcome, being able to get into places and find information easily, and knowing that your opinions help what Council delivers and shape the future of Playford
How will your ideas be used?
Your ideas and feedback will help us take real, practical steps to keep improving:
- Access to buildings, services, and events
- Clear and accessible information and communication
- Jobs and volunteering for everyone
- Programs that meet different people’s needs
Your feedback also helps us focus on what matters most, so we put our resources where it will make the biggest difference.

What you have helped us do so far...
We’ve been listening to you through our last Disability Access & Inclusion Plan, community chats, and other ways of hearing from you. Your feedback has helped us make real changes. Here are some examples:
Inclusive events: Sensory zones now feature at major events. Playford Libraries offer sensory kits and accessibility tools.
Safer movement around Playford: A city-wide footpath and road audit to make sure we are compliant with the Disability Discrimintation Act (DDA) and identify improvements.We want to make sure public spaces are accessible and usable by everyone!
Facility upgrades: We're auditing Council buildings, toilets, and carparks for easy-open doors, lifters, signage, and quiet spaces.
Building independence: Our Everyday Money Skills platform supports financial literacy for people with intellectual disability.
Accessible communication: We make sure our branding and communication follow WCAG 2.1 (AA) guidelines, so information is easy for everyone to access. Our Engagement Hub also includes a UserWay tool to help make community engagement more accessible and user-friendly.
Accessible and inclusive community engagement: Our Community Engagement Policy says we must make it easy for everyone to take part. We use simple language, choose accessible places and formats, and work to remove barriers so everyone can join in meaningfully.
Inclusive project design: All new Council projects must consult with our Disability Access and Inclusion Coordinator.
Staff awareness: Disability awareness training is now part of Council staff and Elected Member development.
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